Affected services:

  • Primary VoIP
  • Enterprise VoIP
  • Analogue Voice

Some VoIP numbers offline

Opened on Saturday 14th September 2019, last updated

Resolved — The provider has resolved the issues and all systems are now back online. Should you have any issues with your services, please don't hesitate to phone us at any time on 0508-100-200 within New Zealand or 029-133-8781 in Australia.

Posted by TQ Support

Investigating — The provider where this issue has originated from is currently aware of, and working on resolving the issue. Further updates shortly.

Posted by TQ Support

Investigating — We are aware that some VoIP numbers are offline and phone systems and PBX systems are unable to connect. This issue is outside of our network and we have contacted the relevant providers and are awaiting further updates.

Posted by TQ Support