Affected services:

  • Auckland Servers
  • ADSL
  • VDSL
  • Fibre
  • Core 220Q

Transit link outage

Opened on Wednesday 10th July 2019, last updated

Resolved — As per the original update, this issue was resolved within a few minutes of discovery. We will now close this advisory. If you experience issues and require assistance, please phone us on 0508-100-200 within New Zealand or 029-133-8781 in Australia.

Posted by TQ Support

Monitoring — One of our upstream providers has encountered a hardware failure which caused a 3 minute downtime at 11:56am. All services appear to be operational, however we are making inquiries with the provider and a further update will be provided shortly

Posted by TQ Support