Affected services:

  • ADSL
  • VDSL
  • Fibre

Possible internet connectivity issues

Opened on Tuesday 9th April 2019, last updated

Resolved — We have confirmed all internet connections are now online. We will be carrying out further monitoring at 10 minute intervals overnight to ensure no further problems. Should you have any issues with your services, please don't hesitate to phone us at any time on 0508-100-200 within New Zealand or 029-133-8781 in Australia.

Posted by Cameron Hicks

Monitoring — Following the outage of our upstream provider earlier, we have noticed that some internet connections are fluctuating online and offline. Whilst this may not be related to the earlier issue, we are now planning to monitor these systems to ensure no further issues occur.

Posted by Cameron Hicks